Terms & Conditions
As with all kinds of business there must be some ground rules to go back to, should there ever be a disagreement.
My first advice is, if you have a problem, please tell me. I do not bite, and all I want is for you to enjoy the learning experience. Please remember this is my livelihood and I may have to arrange for childcare or incur other expenses to be able to do my job.
Driving License and Eyesight - The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with glasses if normally worn.
Payment -Payment can be made in cash or by bank transfer or app such as Barclays pingit . If not block booking in advance on the first lesson that lesson must be paid for and then the following lesson paid in advance so that you are always paying for the next lesson in advance.
Lesson Postponement or Cancellation - Two full days notice of a cancellation is required to avoid a lesson fee however if I can easily obtain additional work for any individual lessons cancelled, I do not ask for payment. If its not possible to rebook the time set aside for your lesson I do ask you pay for your lesson. I do reserve the right to postpone lessons if I consider the weather or road conditions are unsuitable or dangerous or due to mechanical failure. I cannot be held responsible for any costs incurred as a result of having to postpone any lessons, for whatever reason. Please note regular cancellation may result in loss of your regular space to another pupil.
Punctuality
In their own interest learners are advised to be punctual for lesson appointments. I would normally wait for a maximum of 15 minutes before the full lesson would be abandoned and the lesson fee forfeited or become due for payment.
The Driving Test
a) Driving tests should be booked by you after you have checked my availability and in agreement with myself that we are both happy that you are ready for your test. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else's driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. I would ask to be notified immediately a driving Test has been booked as my future lessons have to be booked around it.
b) Use of the vehicle In the interests of customer and public safety I reserve the right to withhold the use of my car for the test if, in my opinion, your driving is not up to standard.
c) Test cancellation
The DSA requires three clear working days notice of cancellation or postponement of your test. Failure to provide the required notice will result in the loss of your test fee. I cannot be held responsible for any postponement or cancellation of tests.